| Video recording of talk at MEET ICT conference held
in Bahrain in June 2011. Talk is titled "Overview on the ITSM Industry".
[watch] |
| Video recording of a webinar titled "OPM3 Awareness
Session" that was held on Jun. 15th, 2013 to the public online. Presentation slides
in English, and commentary in Arabic. [watch] |
| Video recording of a webinar held with PMI
Organizational Project Management Community of Practice (OPM CoP) on
Jun. 19th, 2013 on my previously published paper titled "CMMI®
and OPM3® as Maturity
Appraisal and Improvement Models". [Arabic:
watch]
[English:
watch] |
| A series of webinars on ITSM and ITIL with
ManageEngine Corp. featuring their software tools, presented to the
Middle East regional audience:
Arabic Webinars:
| Webinar #1 (Aug. 2013): ITIL Overview [watch] |
| Webinar #2 (Sep. 2013): Getting Incident and Problem Management
Right [watch] |
| Webinar #3 (Nov. 2013): Implementing Change Management - Hands
on approach [watch] |
| Webinar #4 (Dec. 2013): Service Catalogue - Overview and
Implementation [watch] |
| Webinar #5 (Mar. 2014): Essential CMDB / CMS [watch] |
| Webinar #6 (Apr. 2014): Release / Project Management [watch] |
| Webinar #7 (May 2014): Success is How You Report -
Everything About Reports / Metrics / KPIs [watch] |
| Webinar #8 (Jun. 2014): How to get adaptation,
adoption, and implementation in the incident management process?
[watch] |
| Webinar #9 (Jan. 2015): Critical Success Factors in
the implementation and continuous improvement in the Problem
Management Process
[watch] |
| Webinar #10 (Jul. 2016): Service Desk
Tutorial - Introduction
[watch] |
English Webinars:
| Webinar #1 (Feb. 2015): ITIL Overview [watch] |
| Webinar #2 (Aug. 2015): How to organize your Service Desk to deliver quality services? [watch] |
| Webinar #3 (Nov. 2015): Service Management
for Cloud Services [watch] |
| Webinar #4 (Jul. 2016): Service Desk
Tutorial - Introduction
[watch] |
| Webinar #5 (Aug. 2016): Service Desk
Tutorial - Setting up your Service Desk
[watch] |
| Webinar #6 (Sep. 2016): Service Desk
Tutorial - Operating your Service Desk
[watch] |
| Webinar #7 (Oct. 2016): Service Desk
Tutorial - Evaluating and Improving your Service Desk
[watch] |
|
| Video recording of a webinar titled "Business
Transformation through Enterprise Architecture" that was held on
Apr. 28th, 2015 to the public online. Presentation slides
in English, and commentary in Arabic. [watch] |
| Video recording of a webinar titled "ISO Standards for Project Management - Theory and Use Cases" that was held on
Nov. 1st, 2015 to the public online. Presentation slides
in English, and commentary in Arabic. [watch] |
| Video recording of presentation at Conference on
Modern Trends in Managing and Funding SMEs, organized by Arab
Administrative Development Organization (ARADO), at Yarmouk
University, Jordan, May 2016. Talk is titled "Evaluating Maturity Level of Project Management Practices".
[watch
- Arabic speaking] [paper] |
| Video recording of presentation at ICT in Our
Lives conference, organized by Faculty of Commerce, Alexandira
University, titled "Promising Real-Life Applications of Quantum
Computing", presented on Dec. 17th, 2017. [watch
- Arabic speaking] [paper] |
| Video recording of presentation at EAITSM Inc.
Tenth Annual Conference, organized virtually online, titled "Overview
on CMMI Updates", presented on Oct. 8th, 2018. [watch
- Arabic speaking] |
| Video recording of
presentation at the Third Edition of the
Pan-African Project Management Conference,
held on 28 - 30 October 2020 in Cameroon. Talk is titled "Towards
a Mature Project Management Office (PMO)".
[watch] [paper] |
| Video recording of
presentation at the Fourth Edition of the
Pan-African Project Management Conference,
held on 26 - 28 October 2022 in Cameroon. Talk is titled "Professional
Certificates versus Academic Education in
light of Market Needs".
[watch] [paper]
|